I don't really have the words or quite frankly the vocabulary to explain how incredibly happy my wife and I are with Charles, Angie and their installation team. Our experience with this job has been nothing short of incredible! My wife and I met Charles and Angie at the latest home show in Augusta. Charles and Angie were so personable and flexible. They spent tons of time with us going over ideas and options for our front door replacement. My wife and I left the home show actually excited about the possibilities. We called Charles a few days later. Charles came to the house,we looked over all he had to offer then we shook hands and had a deal! Charles is very personable. We learned very quickly that Charles is extremely passionate and caring about his customers. When Charles says he's going to call you,he will. When Charles says he's going to come over and check in, he will. We've been in our house for 32 years and we've had our fair share of contractors in and out. I can with confidence say that our experience with Charles and his team is not even comparable to others. Charles and Angie run a Top Shelf business. Charles and his team care about his customers, the quality of his team's work and the satisfaction of the final product. His installation team was also fantastic! They we're very meticulous and very proud of the work they do. Charles and his team honestly make you feel like you are his only customer when in reality I'm sure he has multiple projects going on at once. I could go on and on but I can say with complete confidence once again, if you need door or window service call Charles with Window Depot. He's the man to call! I'm serious, you won't be disappointed! Charles will make it right ! Thank you Charles, Angie and the installation team. Job well done! We will enjoy our new entryway for many many years to come!